Help Center

Helpful information and guides on all JigSpace features and functions.

This icon list section is only visible in Designer and Editor View. On live page you will not see this icon list.

icon-share-jig.svg
icon-shareplay.svg
icon-person.svg
icon-person-slash.svg
icon-join-presentation.svg
icon-gallery.svg
icon-ellipsis.svg
icon-close.svg
icon-clear-annotation.svg
icon-audio-avp.svg
icon-attachments.svg
icon-arrow-forward.svg
icon-arrow-backward.svg
icon-annotation.svg
icon-swatch-texture.svg
icon-swatch-texture-delete.svg
icon-reset.svg
icon-library.svg
icon-check.svg
icon-team-black.svg
icon-explode.svg
icon-visible.svg
icon-view.svg
icon-video.svg
icon-unlocked.svg
icon-unlock.svg
icon-undo.svg
icon-target.svg
icon-sub-object-mode.svg
icon-stop.svg
icon-start-recording.svg
icon-select-all.svg
icon-scale.svg
icon-save.svg
icon-rotate.svg
icon-rotate-blue.svg
icon-remove.svg
icon-redo.svg
icon-record.svg
Icon previous.svg
icon-previous-step.svg
icon-play.svg
icon-pause.svg
icon-paste.svg
icon-ok.svg
icon-offline.svg
icon-object-mode.svg
Icon-next.svg
icon-next-step.svg
icon-multiselect.svg
icon-move.svg
icon-more.svg
icon-more-settings.svg
icon-mic-on.svg
icon-mic-off.svg
icon-locked.svg
icon-lock.svg
icon-lasso-select.svg
icon-lasso-deselect.svg
icon-label.svg
icon-knowledge.svg
icon-invisible.svg
icon-information.svg
icon-home.svg
icon-flatmode.png
icon-duplicate.svg
icon-dropper.svg
icon-delete.svg
icon-delete-audio.svg
icon-copy.svg
icon-colour.svg
icon-camera.png
icon-back.svg
icon-audio.svg
icon-ar.svg
icon-all.svg
icon-all-previous.svg
icon-all-after.svg
icon-add-user.svg
icon-add-steps.svg
icon-add-object.svg
icon-3d-object-blue.svg
icon-3d-icon.svg
System requirements

System requirements

Ready to jump into JigSpace? Let's make sure your device can handle it. Below are the minimum hardware requirements for different platforms.

Device compatibility

Device Operating System View Create / Edit
iPadOS Image Image
iOS Image Image
macOS Image Image
visionOS Coming soon -
Windows Image Image
Android Image -
ChromeOS Image -

System requirements for JigSpace app

Windows

  • Operating System: Windows 7 (SP1+), Windows 10, or Windows 11
  • CPU: x86 or x64 with SSE2 instruction set
  • Graphics: DX10, DX11, or DX12 capable

Example of hardware with minimum specs:

Dell Inspiron 15 3000 (Windows 10, Intel Core i3, Intel HD Graphics 620)

macOS

  • Operating System: High Sierra 10.13 or later
  • CPU: Apple Silicon or x64 with SSE2
  • Graphics: Metal-capable Intel and AMD GPUs

Example of hardware with minimum specs:
2017 MacBook Air (macOS High Sierra, Intel Core i5, Intel HD Graphics 6000)

iOS (iPhone & iPad)

  • iOS Version: 12 or later
  • CPU: A7 SoC or higher
  • Graphics: Metal capable
  • Additional: ARKit enabled

Example of hardware with minimum specs:

  • iPhone 6s, (iOS 12, A9 chip, Metal and ARKit enabled)
  • iPad Mini 4 (iOS 12, A8 chip, Metal and ARKit enabled).

Frequently asked questions on device compatability

Is JigSpace compatible With Android devices?

Yes, you can view JigSpace content on Android devices via Chrome browser or Samsung Internet. However, the JigSpace app for creating is not available for Android devices.

Are there any disk space requirements for the JigSpace app?

Although not a primary factor for compatibility, having at least 10GB free disk space is recommended for smooth operation. The JigSpace app on desktop devices uses approximately 850Mb after unzipping and installing, while iOS app is around 350Mb.

How Do I Check My Device's Compatibility for JigSpace?

To check your Windows computer specs:

  1. Operating System: Right-click the "Start" button and select "System."
  2. CPU: Look under "Device specifications" for "Processor."
  3. Graphics: Right-click on the desktop, select "Display settings," then scroll down and click "Advanced display settings."

On macOS click the Apple icon in the top-left corner and select "About This Mac." In the "About" tab, you'll see the CPU info next to "Chip" info.

On iOS for iPhone or iPad: Go to "Settings" > "General" > "About" and you'll see the "Software Version."
Your device's CPU/chip info isn't explicitly shown, but you can easily look it up by device model. Like the CPU, the graphics details are generally tied to the device model.

Can I run JigSpace on a Surface notebook with touch input?

Yes, Windows Surface Notebooks running a compatible version of Windows can run JigSpace.

What CPU Architecture Is Needed for JigSpace on Windows?

JigSpace supports x86 and x64 architecture with SSE2 instruction set support on Windows.

Is Apple Silicon Supported for JigSpace on macOS?

Yes, JigSpace supports both Apple Silicon and x64 architecture with SSE2 on macOS.

What is ARKit and Do I Need It for JigSpace on iOS?

ARKit is Apple's augmented reality framework. You'll need it enabled for the full JigSpace experience on iOS. This does not usually require any set up or configuration by you.

Can I run JigSpace on a virtual machine?

Running JigSpace on a VM isn't recommended. Performance and device compatibility can be significantly compromised.

Can JigSpace run on older Macs?

JigSpace requires macOS High Sierra 10.13 or later. If your Mac runs this OS version and meets the CPU and GPU requirements, you're good to go!

Does the JigSpace app work on Chromebooks?

No, the JigSpace app isn't available on Google Chromebooks. However you can view Jigs via the Chrome web browser on a Chromebook.

Previous featureNext feature
Get in touch with us.

Have a question?
Get in touch!

The team at JigSpace is always happy to help.

Email us at any time and we’ll be here to help you get the most out of your JigSpace experience.
Get in touch