Help Center

Helpful information and guides on all JigSpace features and functions.

This icon list section is only visible in Designer and Editor View. On live page you will not see this icon list.

icon-check.svg
icon-team-black.svg
icon-explode.svg
icon-visible.svg
icon-view.svg
icon-video.svg
icon-unlocked.svg
icon-unlock.svg
icon-undo.svg
icon-target.svg
icon-sub-object-mode.svg
icon-stop.svg
icon-start-recording.svg
icon-select-all.svg
icon-scale.svg
icon-save.svg
icon-rotate.svg
icon-rotate-blue.svg
icon-remove.svg
icon-redo.svg
icon-record.svg
Icon previous.svg
icon-previous-step.svg
icon-play.svg
icon-pause.svg
icon-paste.svg
icon-ok.svg
icon-offline.svg
icon-object-mode.svg
Icon-next.svg
icon-next-step.svg
icon-multiselect.svg
icon-move.svg
icon-more.svg
icon-more-settings.svg
icon-mic-on.svg
icon-mic-off.svg
icon-locked.svg
icon-lock.svg
icon-lasso-select.svg
icon-lasso-deselect.svg
icon-label.svg
icon-knowledge.svg
icon-invisible.svg
icon-information.svg
icon-home.svg
icon-flatmode.png
icon-duplicate.svg
icon-dropper.svg
icon-delete.svg
icon-delete-audio.svg
icon-copy.svg
icon-colour.svg
icon-camera.png
icon-back.svg
icon-audio.svg
icon-ar.svg
icon-all.svg
icon-all-previous.svg
icon-all-after.svg
icon-add-user.svg
icon-add-steps.svg
icon-add-object.svg
icon-3d-object-blue.svg
icon-3d-icon.svg
How to buy JigSpace

How to buy JigSpace

Upgrade to a paid JigSpace plan by logging into your account, and selecting a plan here.

There are two paid subscription tiers of JigSpace: Starter, and Organization.

Starter and Organization subscriptions provide greater functionality and features to JigSpace users and teams. The enhanced features are accessible from the same JigSpace apps that you used when you first activated your JigSpace account or subscription.

Pricing model

The JigSpace pricing model is based on additional features and additional user accounts.

Free accounts have limited JigSpace functionality and up to 2 user accounts for free. While a Starter or Organization plan gives you more functions and user accounts on a subscription plan rate. View and compare functions, number of user accounts, and pricing - see our plans here.

User accounts and user roles

A user account is not for a specific user, and can be filled by any Creator or Presenter user at any time. You can swap out who ‘sits’ in a user account as much as you like with no change to your bill.

A creator is someone who can create or edit content in JigSpace. They can upload 3D files, manage team Jigs, and file permissions.

A presenter is someone who can view, present, and share Jigs from JigSpace. They have permanent access to team presentations or files shared with them from creators in the same team.

A guest viewer is someone who is given 72 hours temporary access to view or present a Jig. They are not members of a team, and do not count towards billing costs.

A team manager is a presenter or creator who is able to invite, add, or remove users to the team, and edit roles and permissions.

How subscription costs are calculated

Free subscriptions are free. That is $0 for teams of 1-2 users.

Starter subscriptions cost USD$100/month for 4 users. Additional team users cost $25/month/user.

e.g. a team with 6 users will pay $150/month ($100 Starter subscription + $25 x 2 additional users).

User costs are calculated at the monthly or annual billing anniversary and charged in advance.

Organization subscriptions start at USD$500/month for a team of 10 users. Additional team users cost $25/month/user.

e.g. an Organisation subscription with 30 users will pay $1000/month ($500 subscription + $25 x 20 additional users).

Note: all subscriptions are priced in US dollars.

Free trials

Get a Starter plan free for 7 days. Upload large files, embed your Jigs to a website, invite up to 4 users, and more on a Starter plan for free. Your nominated payment method will not be charged within these 7 days, and you have up until the close of day 7 to cancel your free trial, and prevent payment.

Get started with your free trial now.

How to upgrade

  1. Login to your JigSpace account or click here
  2. Go to Subscription
  3. Select your preferred plan.
Get in touch with us.

Have a question?
Get in touch!

The team at JigSpace is always happy to help.

Email us at any time and we’ll be here to help you get the most out of your JigSpace experience.
Get in touch