Help Center

Helpful information and guides on all JigSpace features and functions.

This icon list section is only visible in Designer and Editor View. On live page you will not see this icon list.

icon-share-jig.svg
icon-shareplay.svg
icon-person.svg
icon-person-slash.svg
icon-join-presentation.svg
icon-gallery.svg
icon-ellipsis.svg
icon-close.svg
icon-clear-annotation.svg
icon-audio-avp.svg
icon-attachments.svg
icon-arrow-forward.svg
icon-arrow-backward.svg
icon-annotation.svg
icon-swatch-texture.svg
icon-swatch-texture-delete.svg
icon-reset.svg
icon-library.svg
icon-check.svg
icon-team-black.svg
icon-explode.svg
icon-visible.svg
icon-view.svg
icon-video.svg
icon-unlocked.svg
icon-unlock.svg
icon-undo.svg
icon-target.svg
icon-sub-object-mode.svg
icon-stop.svg
icon-start-recording.svg
icon-select-all.svg
icon-scale.svg
icon-save.svg
icon-rotate.svg
icon-rotate-blue.svg
icon-remove.svg
icon-redo.svg
icon-record.svg
Icon previous.svg
icon-previous-step.svg
icon-play.svg
icon-pause.svg
icon-paste.svg
icon-ok.svg
icon-offline.svg
icon-object-mode.svg
Icon-next.svg
icon-next-step.svg
icon-multiselect.svg
icon-move.svg
icon-more.svg
icon-more-settings.svg
icon-mic-on.svg
icon-mic-off.svg
icon-locked.svg
icon-lock.svg
icon-lasso-select.svg
icon-lasso-deselect.svg
icon-label.svg
icon-knowledge.svg
icon-invisible.svg
icon-information.svg
icon-home.svg
icon-flatmode.png
icon-duplicate.svg
icon-dropper.svg
icon-delete.svg
icon-delete-audio.svg
icon-copy.svg
icon-colour.svg
icon-camera.png
icon-back.svg
icon-audio.svg
icon-ar.svg
icon-all.svg
icon-all-previous.svg
icon-all-after.svg
icon-add-user.svg
icon-add-steps.svg
icon-add-object.svg
icon-3d-object-blue.svg
icon-3d-icon.svg
Custom proxy configuration

Custom proxy configuration

Custom proxy configuration

If your business uses a custom VPN or proxy configuration at the operating system level, you can enter a proxy configuration in the JigSpace app to ensure your team mates can access their JigSpace account to edit and manage content.

Add proxy configuration

To add a custom proxy configuration, follow these steps:

  1. Ensure your app is updated to 3.29.0 or higher
  2. Go to {icon-settings.svg} in the JigSpace app menu (top left)
  3. Select ‘Proxy configuration’ from the menu
  4. Enter the domain and port number in the field in format of domain:port
  5. Save.

Modify proxy configuration

To change or update your proxy configuration, follow these steps:

  1. Go to {icon-settings-svg} and ‘Proxy configuration’ from the menu
  2. Click Clear domain and enter the new domain:port
  3. Save.

Remove proxy configuration

To remove a proxy configuration, follow these steps:

  1. Go to {icon-settings-svg} and ‘Proxy configuration’ from the menu
  2. Click Clear domain
  3. Save.
Previous featureNext feature
Get in touch with us.

Have a question?
Get in touch!

The team at JigSpace is always happy to help.

Email us at any time and we’ll be here to help you get the most out of your JigSpace experience.
Get in touch