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Security and Compliance

Security and Compliance

JigSpace's security & compliance principles guide how we deliver our products and services, enabling people to simply and securely create and share their 3D knowledge anywhere in the world.


Compliance

JigSpace is committed to providing secure products and services to safely and easily manage millions of digital identities across the globe. Our external certifications provide independent assurance of JigSpace’s dedication to protecting our customers by regularly assessing and validating the protections and effective security practices JigSpace has in place.

JigSpace successfully completed AICPA SOC 2 Type 2 audit


SOC 2 Type 2

JigSpace successfully completed the AICPA Service Organization Control (SOC) 2 Type II audit. The audit confirms that JigSpace’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security.

JigSpace was audited by Prescient Assurance, a leader in security and compliance certifications for B2B, SAAS companies worldwide. 

An unqualified opinion on a SOC 2 Type II audit report demonstrates to the JigSpace’s current and future customers that they manage their data with the highest standard of security and compliance.

Customers and prospects can request access to the audit report by contacting us directly.


Cloud Security

JigSpace infrastructure provides maximum security with complete customer isolation in a modern, multi-tenant cloud architecture.

JigSpace leverages the native physical and network security features of the cloud service, and relies on the providers to maintain the infrastructure, services, and physical access policies and procedures.

  • All customer cloud environments and data are isolated using JigSpace’s unique isolation approach. Each customer environment is stored within a dedicated trust zone to prevent any accidental or malicious co-mingling.
  • All data is also encrypted at rest and in transmission to prevent any unauthorized access and prevent data breaches. Our entire platform is also continuously monitored by dedicated, highly trained JigSpace experts.
  • We separate each customer's data and our own, utilizing unique encryption keys to ensure data is protected and isolated.
  • Client’s data protection complies with SOC 2 standards to encrypt data in transit and at rest, ensuring customer and company data and sensitive information is protected at all times.
  • We implement role-based access controls and the principles of least privileged access, and review revoke access as needed.



Secure Personnel

JigSpace takes the security of its data and that of its clients and customers seriously and ensures that only vetted personnel are given access to their resources.

  • All JigSpace contractors and employees undergo background checks prior to being engaged or employed by us in accordance with local laws and industry best practices.
  • Confidentiality or other types of Non-Disclosure Agreements (NDAs) are signed by all employees, contractors, and others who have a need to access sensitive or internal information.
  • We embed the culture of security into our business by conducting employee security training & testing using current and emerging techniques and attack vectors.


Secure Development

  • All development projects at JigSpace, including software products and support services follow secure development lifecycle principles.
  • All development of new products, tools, and services, and major changes to existing ones, undergo a design review to ensure security requirements are incorporated into proposed development.
  • All team members that are regularly involved in any system development undergo annual secure development training in coding or scripting languages that they work with as well as any other relevant training.
  • Software development is conducted in line with OWASP Top 10 recommendations for web application security.

 

Secure Testing

JigSpace deploys third party penetration testing and vulnerability scanning of all production and internet facing systems on a regular basis.

  • All new systems and services are scanned prior to being deployed to production.
  • We perform penetration testing both by internal security engineers and external penetration testing companies on new systems and products or major changes to existing systems, services, and products to ensure a comprehensive and real-world view of our products & environment from multiple perspectives.
  • We perform static and dynamic software application security testing of all code, including open source libraries, as part of our software development process.

 

Confidentiality and Non-disclosure agreements

JigSpace has optional confidentiality, non-disclosure, and service agreements available to customers to further strengthen trust and security.

  • Mutual Non-Disclosure-Agreements underpin for content services, co-development, or co-marketing.
  • Enterprise customers are entitled to request custom Master Service Agreements, Data Protection Exhibits, or Service Level Agreements to cover specific commercial, data, infrastructure, or operational requirements.
  • To learn more about these options, please contact us.
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