AR product training with Swoop Aero

Augmented reality product training with Swoop Aero

How JigSpace helps Swoop Aero effectively train remote communities and makes complex drone technology simple to understand with augmented reality.

How JigSpace helps Swoop Aero effectively train remote communities and makes complex drone technology simple to understand with augmented reality.

Use Case

Augmented reality product training with Swoop Aero

AR product training with Swoop Aero

How JigSpace helps Swoop Aero effectively train remote communities and makes complex drone technology simple to understand with augmented reality.

How JigSpace helps Swoop Aero effectively train remote communities and makes complex drone technology simple to understand with augmented reality.

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Use Case

How do you train remote communities to operate the latest drone technology, who have never seen an aeroplane up close or flown in one?

A piece of 3D software was the last thing Eric Peck, CEO of airborne logistics company Swoop Aero, thought he needed. But his mind quickly changed after seeing his CAD files get transformed into realistic and immersive presentations. Most importantly though was the ease and effectiveness in scaling this new way of learning out to hundreds of users on the ground.

For some of the most remote communities on Earth, getting access to life-saving vaccines is an ongoing challenge. In Vanuatu, an archipelago of 83 volcanic islands in the South Pacific, many children miss immunisations as their homes are so hard to reach. But with the help of drone technology and Jig Pro augmented reality app, that’s beginning to change.

In 2018, Swoop Aero, in conjunction with UNICEF and the Vanuatu Ministry of Health, launched the first medical drone delivery service in Vanuatu. Its first recipients were 13 children and five pregnant women on the remote island of Erromango. And to prepare them for this momentous landing, Swoop enlisted the help of JigSpace.

As soon as Eric saw JigSpace, he asked us to help them solve a problem – how to educate and train people to use their drone technology
Zac Duff
Co-founder and CEO of JigSpace
Swoop-Aero_Drone_Jig-Workshop-Pro_Product-Training 600x400
The Kookaburra drone, as displayed in the Jig Pro app.

And that’s how Swoop Aero started their collaboration with JigSpace, converting their drone model from a standard STEP CAD file into a Jig. This Jig was to become a core part of the training for inhabitants of Vanuatu, including healthcare staff in the region. The Jig could accurately convey the size of the drone, how it would land, and how to offload the cargo – right on the ground in front of them.

Peck says that this training method not only helped everyone involved feel more at ease with the drone, but also sped up the entire vaccine delivery process.

It’s allowed us to deliver the most cost-effective heath outcomes we can, and rapidly expand the number of recipients that we were able to train
Eric Peck
CEO of Swoop Aero

In 2019, Swoop Aero commenced delivery of medical supplies to other locations in Malawi and the Democratic Republic of the Congo. And in 2020, they will join forces with UK Aid to transfer TB samples via drones in Mozambique.

“Excitingly for JigSpace, the AR app is at the centre of all the training packages that we’re rolling out, everywhere we operate,” says Peck.

Swoop Aero Vanuatu Public Consultation 2
JigSpace is at the centre of all the Swoop Aero training packages rolling out across Malawi and the Democratic Republic of Congo.

The AR training content is easily managed and kept up to date too. When engineering modifications are made to new Swoop Aero drone models, the CAD-based engineering content is easily updated from SolidWorks 2019 via the STEP format to JigSpace which can be edited and formatted by operations or marketing staff.

The Jigs are instantly updated to healthcare workers in the regions who need to be aware of any changes to the drone instructions. Swoop Aero staff can also monitor the presentation of the Jigs to ensure they are being rolled out to the target communities by each local partner.

Swoop Aero Vanuatu Public Consultation 600x400
Jigs are available offline, which is essential for remote community access.

Another key Jig Pro feature for Swoop Aero was the offline mode, which enables healthcare staff to view or present the Jig content without an internet connection or with low-internet speeds which frequently occur in remote communities.

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JigSpace project file

Download this free Jig file to follow along — step by step — with the tutorial.

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Features for Jig Pro users
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Works on all devices

Desktop, iPad and iOS devices all synchronise with your cloud-based Jig Pro account.

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CAD file import

Import STEP, SolidWorks or OBJ files into your Jigs. No waiting on engineering to make content.

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3D asset library

Upload, manage, and distribute 3D assets directly to your presentations and guides.

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Materials and textures

Add 3D graphics, materials, animations, and custom textures to make delightful presentations.

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AR presentations

Immersive presentations in Augmented Reality for engagement and retention.

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Remote presentations

Host live interactive product demonstrations with remote users in Augmented Reality.

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Offline mode

Save content to your mobile devices to access your Jigs no matter where you are.

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Permission management

Control who can manage, view and edit training material or assets with granular permission.

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Custom branding

Customise the JigSpace App with your logo and colours to align with your company branding.

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